Your Privacy Matters to 789b
This Privacy Policy explains how 789b collects, uses, stores and protects your personal information when you use our online casino and sports betting platform in Bangladesh . We are committed to handling your data with transparency, security and respect.
Effective Date: This Privacy Policy was last reviewed and updated in January 2026. We encourage you to revisit this page periodically to stay informed about how 789b protects your personal data. Continued use of the 789b platform after any update constitutes your acceptance of the revised policy.
Information We Collect
789b collects personal information only to the extent necessary to operate a safe, compliant and enjoyable platform for Bangladesh players. Below is a clear breakdown of the categories of data we may collect.
Identity Data
Full legal name, date of birth, national ID number, passport details and any other government-issued identification required to verify your identity and confirm you are 18 years of age or older.
Contact Data
Email address, registered Bangladesh mobile number, and residential address (city, district). This data enables us to communicate account updates, security alerts, and promotional information where you have opted in.
Financial Data
Transaction history, deposit and withdrawal amounts in Bangladeshi Taka (BDT), bKash and Nagad mobile wallet references, bank account identifiers and any other payment data processed through the 789b platform.
Gaming and Betting Data
Game session logs, bet amounts, wagering history, win and loss records, bonus usage, game preferences and any other behavioural data generated by your use of 789b's casino games, slots and sports betting markets.
Technical Data
IP address, device type, operating system, browser type and version, screen resolution, session timestamps (in BST/UTC+6), referring URLs, and unique device identifiers collected automatically when you visit 789b.im.
Communications Data
Records of your correspondence with the 789b support team via email, live chat or any other channel, including the content of messages, timestamps and outcomes. These records help us resolve disputes and improve service quality.
Children's Data: 789b does not knowingly collect personal information from individuals under the age of 18. If we discover that personal data belonging to a minor has been submitted to our platform, we will delete it immediately and close the associated account. If you believe a minor has accessed 789b, please contact us at [email protected] without delay.
How We Use Your Data
Every piece of data collected by 789b is used for a specific, documented purpose. We do not collect data speculatively or retain it beyond what is required to fulfil its purpose.
| Purpose | Data Categories Used | Necessity |
|---|---|---|
| Account registration and verification | Identity, Contact | Essential |
| Age verification (18+ compliance) | Identity, KYC documents | Essential |
| Processing deposits and withdrawals | Financial, Identity | Essential |
| Delivering casino games and sports betting | Gaming, Technical | Essential |
| Fraud prevention and security monitoring | Technical, Financial, Identity | Essential |
| Anti-money-laundering (AML) compliance | Identity, Financial, Transaction logs | Legal obligation |
| Responsible gaming monitoring | Gaming, Financial | Essential |
| Customer support and dispute resolution | Communications, Identity, Gaming | Essential |
| Personalised promotions and bonus offers | Gaming, Contact | Consent-based |
| Platform analytics and performance improvement | Technical (anonymised) | Legitimate interest |
789b will never use your personal data for purposes that are incompatible with those listed above without obtaining your explicit consent first. Where we rely on your consent to process data — for example, sending promotional emails about BPL cricket betting offers or Eid bonus campaigns — you may withdraw that consent at any time by contacting [email protected] or by updating your communication preferences in your account settings.
Legal Basis for Processing
789b processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity.
3.1 Contractual Necessity
The majority of data processing by 789b is necessary to perform the contract between you and 789b — that is, to provide the online casino and sports betting services you have registered to use. Without processing identity data, financial data and gaming data, 789b cannot operate your account, process your bets or pay your winnings.
3.2 Legal Obligation
789b is subject to legal obligations that require us to process certain categories of personal data regardless of consent. These include age verification to comply with 18+ requirements, identity verification as part of our Know Your Customer (KYC) obligations, and the retention of financial transaction records for anti-money-laundering (AML) compliance purposes. Such processing cannot be opted out of while maintaining an active 789b account.
3.3 Legitimate Interests
789b processes certain technical and behavioural data on the basis of legitimate interests — specifically, to detect and prevent fraud, to maintain the security and integrity of the platform, and to improve the performance and relevance of our services for players across Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna and Rajshahi. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.
3.4 Consent
Where processing is not required by contract or legal obligation, 789b will ask for your explicit consent before proceeding. This applies primarily to marketing communications — including email notifications about new slot releases, cricket betting promotions, seasonal bonus campaigns and exclusive offers. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing and Disclosure
789b does not sell your personal data to third parties. We share data only with trusted partners and authorities where necessary to operate the platform or comply with legal requirements.
4.1 Payment Service Providers
To process deposits and withdrawals, 789b shares relevant financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and BRAC Bank. These providers are bound by their own data protection obligations and are permitted to use your data only to facilitate the specific transaction requested.
4.2 Game Technology Providers
Casino games on the 789b platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. These providers may receive anonymised session data, bet history and game event logs in order to operate and audit their games. They do not receive your identity or contact data unless required for a specific game integrity investigation.
4.3 Identity Verification and KYC Partners
789b may use third-party identity verification services to conduct KYC checks. Where this occurs, your submitted identity documents and personal details are shared with the verification partner solely for the purpose of confirming your identity and age. Verification partners are contractually prohibited from using this data for any other purpose.
4.4 Regulatory and Law Enforcement Authorities
789b will disclose personal data to regulatory bodies, law enforcement agencies or courts in Bangladesh or internationally where we are legally required to do so, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering or other criminal activity. We will not notify you in advance of such disclosures where doing so would prejudice the investigation or be prohibited by applicable law.
4.5 Business Transfers
In the event that 789b undergoes a merger, acquisition, restructuring or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address before your personal data is transferred and becomes subject to a different privacy policy.
4.6 No Sale of Personal Data
789b does not sell, rent, lease or otherwise commercially exploit your personal data to unaffiliated third parties for their own marketing or commercial purposes. Any data sharing is strictly limited to the categories and purposes described in this section.
Your data stays with trusted partners only. Every third party that receives your data from 789b is bound by a data processing agreement that restricts their use of your information to the stated purpose. We conduct periodic reviews of our partner data practices to ensure ongoing compliance.
Data Retention
789b retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
6.1 Active Account Data
While your 789b account remains active, we retain all data associated with your account — including identity, contact, financial, gaming and communications data — to ensure the continuous and secure provision of our services. Data is reviewed periodically to remove records that are no longer required for operational purposes.
6.2 Post-Closure Retention
Following the closure of your 789b account — whether at your request or by 789b's decision — we retain the following categories of data for the periods stated:
- Identity and KYC data: Retained for a minimum of five years from account closure to satisfy AML obligations.
- Financial transaction records: Retained for a minimum of five years from the date of each transaction.
- Gaming and betting history: Retained for three years from account closure for dispute resolution and regulatory audit purposes.
- Communications records (support tickets, emails): Retained for two years from account closure.
- Technical logs (IP addresses, session data): Retained for 12 months from the date of the relevant session, then anonymised or deleted.
6.3 Early Deletion Requests
You may request early deletion of specific categories of personal data where we are not legally obliged to retain them. Please submit deletion requests to [email protected] with the subject line "Data Deletion Request". We will respond within 30 calendar days of receipt, confirming what data can be deleted immediately and what must be retained for compliance reasons, with an explanation of the applicable legal basis.
Your Privacy Rights
As a 789b player, you have a set of rights with respect to your personal data. 789b is committed to honouring these rights promptly and transparently.
Right of Access
You may request a copy of all personal data 789b holds about you at any time. We will provide this within 30 days of your verified request.
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request its correction. Contact support with the specific details to be updated.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies.
Right to Restrict Processing
Where you contest the accuracy of your data or object to our processing, you may request that we restrict further processing pending resolution of your concern.
Right to Data Portability
For data processed by automated means on the basis of your consent or a contract, you may request a machine-readable copy to transfer to another service provider.
Right to Object
You may object at any time to processing based on legitimate interests, including profiling for personalised offers. We will cease such processing unless we have compelling legitimate grounds.
Rights Against Automated Decisions
If a significant decision about your account is made solely by automated means, you have the right to request human review and to contest the outcome.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, send a written request to [email protected] with the subject line matching your request type (e.g., "Data Access Request", "Data Deletion Request"). We may ask you to verify your identity before processing the request. We will respond within 30 calendar days.
Data Security
789b applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.
SSL / TLS Encryption
All data transmitted between your device and 789b.im is encrypted using TLS 1.3 (Transport Layer Security). This ensures that sensitive information — including login credentials, payment details and personal data — cannot be intercepted in transit.
Password and Credential Security
Account passwords are stored using strong one-way cryptographic hashing. 789b staff cannot retrieve your plain-text password. We recommend enabling SMS two-factor authentication on your Bangladesh mobile number for an additional layer of account security.
Secure Infrastructure
789b's servers and databases are hosted in secure data centres with physical access controls, continuous intrusion detection, automated threat monitoring, and regular security audits. Database access is role-restricted on a need-to-know basis.
Staff Data Training
All 789b personnel who handle personal data receive regular training on data protection obligations and security best practices. Access to player data is logged, audited and restricted to authorised personnel only. Unauthorised access by staff is subject to disciplinary action.
8.1 Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, 789b will notify affected players via their registered email address within 72 hours of becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the data categories affected, the likely consequences, and the steps 789b is taking to address the breach and mitigate its impact.
8.2 Your Role in Security
While 789b takes extensive measures to protect your data, the security of your account also depends on your own practices. You are responsible for keeping your password confidential, logging out of shared devices, and notifying [email protected] immediately if you suspect unauthorised access to your account. 789b will never ask for your password via email or chat.
Third-Party Services
The 789b platform integrates with third-party services to deliver a complete gaming experience. Each of these providers operates under its own privacy policy.
9.1 Game Providers
789b hosts games developed by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and SA Gaming. When you launch a game, your session may be managed partially by the game provider's servers. These providers receive anonymised session and gameplay data. Their data practices are governed by their own privacy policies. 789b is not responsible for the privacy practices of third-party game studios beyond the data-sharing restrictions set out in our agreements with them.
9.2 Payment Processors
Payment transactions are processed via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and BRAC Bank. Each of these providers applies its own customer data protection standards in accordance with Bangladesh financial regulations. When you initiate a payment, you are also subject to the terms and privacy policy of the relevant payment service provider.
9.3 Analytics Services
789b may use anonymised, aggregated analytics tools to understand how the platform is used and to identify areas for improvement. No personally identifiable information is shared with analytics providers. Data used for analytics purposes is processed in aggregate form only and cannot be linked back to an individual player.
9.4 Links Within the Platform
The 789b platform may contain references to other sections of 789b.im. This Privacy Policy applies solely to data collected and processed by 789b.im. We are not responsible for the privacy practices of any external website that you may navigate to independently outside of 789b.im.
Updates to This Policy
789b reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or the services we offer.
10.1 Notification of Changes
When we make material changes to this Privacy Policy — changes that meaningfully affect how we collect, use or share your personal data — we will notify you by email to your registered address and by displaying a prominent notice on the 789b platform for a period of at least 14 days before the changes take effect. For minor, non-material updates such as clarifications in wording or corrections to formatting, we will update the "Last Updated" date at the top of this page without issuing a separate notification.
10.2 Continued Use as Acceptance
Your continued use of the 789b platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting [email protected]. Closing your account does not affect the lawfulness of data processing that took place while your account was active.
10.3 Version History
789b maintains internal records of previous versions of this Privacy Policy. If you require a copy of a prior version for reference — for example, the version that was in effect when you first registered your account — you may submit a request to [email protected] and we will provide the relevant version within 14 calendar days.
Stay informed: We recommend bookmarking this page and reviewing it periodically, especially after receiving an email notification of changes. The current version is always available at 789b.im/privacy-policy. The "Last Updated" date at the top of the hero section reflects the date of the most recent revision.
Contact and Complaints
If you have questions, concerns or complaints about how 789b handles your personal data, we encourage you to contact us directly. We take all privacy concerns seriously and will respond promptly.
Privacy Enquiries
For general questions about this Privacy Policy or how your data is processed, contact our support team. Email: [email protected] — please include "Privacy Enquiry" in the subject line. We aim to respond within 5 business days.
Formal Complaints
If you are not satisfied with our response to a privacy concern, you may escalate your complaint by emailing [email protected] with the subject line "Formal Privacy Complaint". We will acknowledge receipt within 48 hours and aim to resolve the matter within 30 calendar days.
11.1 Response Timelines
789b is committed to responding to all privacy-related communications within the following timeframes:
- General enquiries: Within 5 business days of receipt.
- Data subject rights requests (access, deletion, rectification, portability): Within 30 calendar days of identity verification.
- Formal complaints: Acknowledgement within 48 hours; full response within 30 calendar days.
- Data breach notifications: Within 72 hours of 789b becoming aware of a qualifying breach.
All timelines run in Bangladesh Standard Time (BST, UTC+6). If a request is particularly complex or if you have submitted multiple requests simultaneously, we may extend the response period by up to an additional 30 days, in which case we will notify you of the extension and the reason for the delay.
11.2 Language of Correspondence
All privacy-related correspondence between you and 789b should be conducted in English, consistent with the language of this Privacy Policy and the 789b platform. This ensures clarity and allows us to maintain accurate records of all communications.
Ready to Play at 789b?
Now that you understand how 789b protects your personal data, explore our full range of cricket betting, live casino games and premium slots — all designed for Bangladesh players.